 | | Important Field Ticket Information | - Wristband pick-up will begin at 5:30 p.m. on Monday, June 23rd at the Family Picnic Area and Home Plate Gate. All ticket holders must receive a Field or Pit wristband to enter the field.
- All Field wristband ticket holders must be wearing a wristband to enter the field.
- All seven of our gates (Home Plate, Left Field, Right Field, Center Field, First Base, Third Base gates, and the Media and Suites entrance) are scheduled to open at 5:30 p.m. The Media and Suites entrance will only be open to Suite ticket holders.
- We recommend that Field ticket holders arrive early to allow extra time to, pass through security, pick up wristbands and locate seats. Once guests have received their field wristband, access to the field is located on the First Base and Third Base side of the main concourse.”
- Flat shoes are recommended. The field cover can be uneven to walk on when wearing heels or flip-flops.
| | Important Reminders | BEFORE THE SHOW - Tickets: All Seating Bowl, PIT, and Field tickets for this event are available exclusively in the Ticketmaster app. All Suite and Parking tickets for this event are available exclusively in the MLB Ballpark App. All tickets are digital, so please log in with the email address you purchased your tickets with. Visit nats.com/StrayKids to purchase additional tickets.
- Bag Policy: Any bag larger than a 5”x 7”x 3/4” clutch must be clear plastic, vinyl, or PVC. No backpacks of any kind are permitted. Fans with diaper or medical bags may use ADA/Family lanes at the Center Field and Home Plate gates. Please see the Nationals Park Bag Policy at nats.com/bagpolicy for specific details.
- Binbox: In the event you cannot bring in an item (e.g. sign or bag), there will be Binbox positioned outside Left Field gate, which will open at 5:00 PM and Home Plate gate, which will open at 3:00 PM and will remain in position until one hour after the concert concludes. Security personnel will be in position at both Binbox locations, and Binbox staff will be onsite at each location to troubleshoot any website/app issues for purchases.
- Gates and Show Times: Gates open at approximately 5:30 p.m. The show starts at 7:30 p.m. Times are all subject to change.
- Box Office: Located on N St. SE, to the left of the Center Field Gates, the Main Box Office will open at 1:00 p.m. Windows 1-8 at the Main Box Office will be open to assist ticket buyers. Third-party will-calls WILL NOT be accepted for this event.
- Photo/Video Policy: Professional cameras with detachable lenses, GoPros, drones, professional recording devices, tripods, monopods, and selfie sticks are not allowed.
- Food & Drink: No outside food or beverages will be allowed except for one clear, factory-sealed, or empty plastic water bottle no larger than 1 liter. Only one water bottle per person will be permitted. Other approved items are juice boxes, insulin containers, and baby food.
- Check the weather and dress appropriately: This is a rain-or-shine event. Small purse umbrellas will be allowed inside the ballpark. For specific sizing details, please visit nats.com/bagpolicy.
- Merchandise: Merchandise stands will be open on Sunday, June 22nd at the Home Plate Gate and outside the Main Box Office on Monday which will open pre-gates.
- VIP Ticket Holders will be contacted separately about their check in process by VIP Nation
GETTING TO THE PARK - Supervised Children Policy: Children below the age of 14 will NOT be permitted to enter Nationals Park unsupervised. A responsible person 16 or older MUST accompany children below the age of 14. For more information on our policy, please click HERE.
- Road Closures and Drop Off: Please consider using rideshare options. Half Street between M and N St. and N St. between First St. SE and South Capitol St. will be closed to vehicular traffic beginning at 4:00 p.m. Please do not drop off or pick up anyone on South Capitol St. This is a busy highway, and stopping on this road is illegal and dangerous for you and your passengers. Suggested drop off/pick up locations: N St. SE and New Jersey Ave. SE, L St. SE between First St. SE and New Jersey Ave. SE and M St. NW and Half St. SW.
- Parking: Nationals-managed parking lots/garages will open at 9:00 a.m. Please note that no overnight parking will be available: all guests are expected to be out of the garage within an hour after the show concludes. All ADA parking spots are first come first serve.
- It is highly suggested that parking is purchased ahead of time. Drive-up parking is subject to availability and not guaranteed, please click HERE to purchase a parking pass.
- Driving Directions: Please click HERE for driving directions.
- Plan your trip: We want attendees to be able to enjoy the entire show, so we encourage you to check Metro’s WEBSITE for up-to-date information. Metro hours will not be extended for this concert, so please plan accordingly.
- Gate Entry: There are seven major gates/entrances (Home Plate, Left Field, Right Field, Center Field, First Base, Third Base Gates, and the Media and Suites entrance) at Nationals Park. The Media and Suites entrance will only be open for Suite Ticket Holders. Avoid long lines at the Center Field Gate entrance by using the other gates.
- Club Access: The only club that will be open is the FIS Champions Club for ticket holders of those seats. The PNC Diamond Club and Terra Club will be closed for this event. For access to these seating sections, please use the staircase at sections 119 and 127. Please note, that food & beverage is not included when purchasing club or individual suite tickets during concert events.
- Wheelchair Service: In-park wheelchair service will be offered during the concert. Guest requiring wheelchair service may request one from any Guest Experience representative at the Ballpark. For more information and other accessibility details, please visit nats.com/accessibility.
|  | DURING THE SHOW - Prohibited Items: Please review the list of prohibited items outlined under our Guest Conduct Policy, click HERE. This includes toys such as water guns or play guns and plastic knives.
- Only people with GA PIT and Field tickets and wristbands indicating field access are allowed on the field - no exceptions. Ticket holders with GA PIT and Field Tickets must receive wristband to enter the field.
- Please note the foul ball netting stays up during concerts. The Washington Nationals Baseball Club may expand its use of netting. No refunds, exchanges, or cancellations will be permitted. For more information, visit nationals.com/netting.
- Report problems immediately: If you need assistance, please contact a Nationals Park team member or use the Guest Text Messaging system by texting "NATS" along with a brief description of the issue and the location to 202-980-4357.
- Lights and Strobes: Please be aware that this show includes moving and blinking lights (i.e. strobes, lasers, motion lighting).
- Keep aisles clear: For your safety and the safety of those around you, we ask that you keep the aisles clear.
- Do not stand on seats: Standing on seats is very dangerous and is not permitted.
- Banners and signs: No signs larger than 11" x 17" or signs that are on sticks or poles. No signs that display profanity, objectionable images, political wording or images.
- For more information on Guest Conduct, click HERE.
Thank you for your cooperation, and we look forward to having you as our guest at Nationals Park! | | |
